Return Policy

All eligible items are available for return if:

  • Within 7 days of receiving item(s) (Verified by tracking). - No exceptions. I can't guarantee quality product for resale with items returned later than this. I know emergencies come up, but this is the timeframe we are comfortable with. 
  • You contact us via email - - we will need to let you know the address to ship them back to.
  • The item(s) are in the original condition (no damage or smell residue) with the tags in place. (In other words, no winding the yarn into cakes and then reskeining them into hanks to return them. [yes this has happened])

Items Not Eligible For Return: 

  • Yarn Clubs
  • Sip & Knit Box Sets 
  • Custom Dye Jobs
  • Advent Calendars 
  • Preorders of any kind